Terms and Conditions

The Terms and Conditions on this page shall be valid for the entire business relationship between Disc2dawn and the customer ordering items through the online-shop: Disc2dawn

The customer acknowledges these terms and conditions shall be legally binding for current and future purchases and any disputes will be settled through the courts of Denmark, irrespective of your place of residence.  You also acknowledge that the terms may be updated occasionally.

Order Process and Specifics

All offers on this website are not binding and are without commitment. They must be understood as an invitation to the customer (also referred to as you or your) to make an offer (known as "invitation to treat").  After placing an order, you will receive an email from Disc2dawn (also referred to as we, us or our) acknowledging that we have received your order.  This email does not mean that your order has been accepted.  Disc2dawn and its agents will review the offer and a valid contract will only come into effect once we send written confirmation via email that the order is being processed for delivery.

In order to place a request for an order, you will be required to provide payment from your Paypal account, however this does not indicate acceptance of the order as a contract has not yet been formed.  If your order request is rejected after payment has been made, the processing of a full refund will be put in place immediately.

Should our suppliers not provide the online store with an item that you ordered, we are entitled to withdraw from the contract with you.  In this case, we will notify you as soon as possible, to let you know that the ordered item(s) is/are not available and process a full refund of the item(s) ordered that are unavailable.

You must confirm that all details you provide to us requesting goods are true and accurate and you are the authorised user of the Paypal account, where there are sufficient funds in the account to cover the cost of the goods ordered. If any changes occur it is your responsibility to inform us.

Please note we will not be held responsible for pricing errors due to software mal-functions, or human error.

Payment

While we do provide customers with the opportunity to get an idea of what the cost of items on our website will be in DKK, Euros and Dollars, all transactions will be carried out in DKK.  Customers will not be charged VAT or tax.  We accept only Paypal payments. The online goods ordered will not be shipped until the customer's funds have been paid to Disc2dawn and have cleared in full.

Delivery and Associated Topics

Purchased orders will be processed for delivery through Postdanmark or International postal service. We aim to provide the shipping provider with your order within 2 days of your payment received.

Items that are ordered, paid for, and accepted will be delivered from Disc2dawn to the address that you provided in your order request, if not agreed upon differently. We cannot guarantee or be held liable for the period required for delivery by our postal/shipping suppliers; the timelines provided on the Disc2dawn website are to be used as guidelines of what the postal/shipping carriers expect and use to base their prices on.

Since we do our very best to ensure that your order is safely and securely packaged, we cannot accept responsibility for any loss or damage that result from the mail service that we use.  Such risk of loss or damage with your order passes to you once your purchased goods are given to the designated postal/shipping company by Disc2dawn. If your package is damaged you will need to be in touch with either Postdanmark or your national postal service directly.

Important Note: Customs Charges

If you live outside of Denmark, you may be issued import duties and taxes which are imposed once the package reaches the country you requested delivery to.  These additional charges must be assumed by you and we have no control over them or the responsibility of their payment.  Since we cannot predict how much these charges will be and customs vary country to country, please contact you local customs office for further information.

European customers: Denmark is member of EU.

Returns Policy

You are entitled to cancel your order in writing within 14 working days of receiving your goods, in accordance with the EU Distance Selling Directive.  Renturn is only valid with the sealing intact and the item in suitable condition for resell. Return include the price of your item(s) but not the handlig fee and shipping costs.  Items claimed to be damaged and without original tags or packaging may also be declined.  The cost of returning the item to us is your responsibility. We recommend that you use a recorded delivery service that insures you for the value of the goods, as the product is your responsibility until it reaches us.  We cannot provide a refund or exchange until a return has successfully reached us and been authorized that it is a valid return.  Once the product has been authorized as being an acceptable return, we will refund the amount you paid for the product (not including the original shipping and handling fee charged) to your Paypal account within 14 working days.

If you wish to send a complaint regarding a recieved produt you will need to contact Disc2dawn and send a complaint. Within you must explain why you find your item to be faulty.  You will receive a response to your coplaint with approval or denial for your sending an item back to us.  If you have been approved to send back an item, you must return the product within 7 working days of receiving your package to the address provided via email.

Site Content

All information and photos on this website are intended for guidance only Disc2dawn  will not be held liable for the accuracy or completeness of its contents. The website is regularly updated, therefore products and prices are subject to change without notice. All offers are without commitment.  Disc2dawn expressly reserve the right to change, cancel or shut down parts or the entire site from time to time or indefinitely.

Unlawful or Prohibited Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify us against any loss, liability, damage or expense of whatever nature which Disc2dawn or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Disclaimer of Liability

Disc2dawn will not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. Disc2dawn will also not be liable if any delivered item infringes foreign copyrights or other foreign industrial property rights of third parties.